How to transfer prescriptions from CVS to Costco pharmacy online
If you need to transfer a CVS prescription to Costco, the fastest path is simple: submit the transfer online, then be ready to answer one or two questions if Costco calls. The “prep first” step is more important than most people expect, especially if your bottle is running low before a trip.
Before you start: gather the details Costco needs
The transfer goes smoother when your info matches what CVS has on file. Have these ready (from the CVS app, pill bottle label, or receipt):
- RX number (most important)
- Medication name + strength (e.g., 20 mg)
- CVS store phone number (specific location)
- Your legal name + date of birth (exact spelling)
- Insurance info (BIN/PCN/Group/Member ID if you want Costco to bill your plan)
Also check if there are refills remaining. No refills doesn’t stop the transfer but affects what Costco can do next.
How to transfer prescriptions from CVS to Costco online
Here’s how to do a CVS to Costco prescription transfer online:
- Open Costco’s prescription transfer form and select your Costco pharmacy location.
- Enter your patient info (name, DOB, phone) exactly as CVS has it.
- Enter the CVS pharmacy info (store phone number and location).
- Add the prescription (RX number, medication, strength). Repeat for each medication.
- Submit and save any confirmation details.
After submission, Costco typically contacts CVS. It may take some time, so don’t worry if updates aren’t instant.
Common problems and quick fixes
No refills remaining
If CVS shows no refills, Costco can’t transfer more medication automatically. Fix: ask Costco to request a new prescription from your prescriber, or contact your doctor to e-prescribe directly to Costco.
Controlled medications
Some controlled prescriptions (e.g., Schedule II) can’t be transferred. Fix: your prescriber must send a new prescription. Costco can clarify what’s allowed for your medication.
Insurance issues
If your plan rejects coverage after the transfer, ask Costco to run both the insurance and cash price. Confirm Costco is in-network and ensure your name/DOB matches the insurance file.
“Too soon to refill” messages
Transfers don’t override refill timing rules. Fix: ask Costco for the next eligible fill date and whether a smaller “bridge” fill is allowed for cash (policy-dependent).
Switch pharmacies without running out
- Submit the transfer 5–7 days before you run out if possible.
- Call Costco the next business day to check if CVS responded.
- Confirm stock for specialty or backordered medications.
Quick follow-up calls can save you two days of waiting, especially around weekends.
After the transfer: confirm completion
Once Costco confirms the prescription is ready, check:
- Correct medication and strength
- Correct quantity (30 vs 90 days)
- Refills transferred correctly
This prevents the “where did my refills go?” issue later.